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I have had Cablevision for my internet provider for over 5 years. Approximately one year ago I started having problems with my service. After making several complaints they told me that my router and modem would need to be replaced. Both pieces of equipment were...
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1.0
#1049491
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Optimum/Cablevision stinks Harrison,NY Spring/Summer 2016 received the following message sorry temporarily unavailable for the following channels abc 7, 21, on demand ( note abc had been pixelating occasionally before everything went dark) because I have 2 different...
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#1032916
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I have been having problems with Cablevision for about a year now. They refuse to take responsibility and are offering me a $44 credit for months of service that did not work correctly. 1. My TV's pixelated for months. 2. My Internet connection was continuously...
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1.5
#1018923
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Short Review on July 09, 2016

Cablevision
#879529
I had an appointment to have my cable installed because I had just moved. After going back and forth with several different managers, lead members, and supervisors, I spoke to a woman, Kenshia who was in charge of the dispatch of the technicians. She was hands down the RUDEST person I had ever spoken to. After asking to speak to a manager she said "yeah sure" and hung up on me.
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Cable Television Review

Cablevision
#581224
1.0
Details
I have cablevision and i can not take the way my volume goes in and out on every other word whenever I tape something and then watch it OR if i rewind something. I hate it. I pay a lot each month for this service and is it that mych to ask for it to work properly???
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Price Affordability
Product or Service Quality
I used to have cablevision long time ago and never liked it *** poor quality ghetto customer service. Very high prices due to switch and bait tactics they have nothing I need. Went with Fios long time ago. Now they get sold to Altice who said they dont like to pay...
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#951269
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ok folks here is a new CABLEVISON OPTIMUM SCAM. if you have it and plan to leave WHICH YOU SHOULD, they no longer pro-rate for the time you have it, no matter when you cancel. Here's the story: On Oct 7th i called to cancell to switch to FIOS, (which is much better...
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Anonymous
Anonymous

Same thing happened to me .The NYS dept.of consumer protection was no help either

Anonymous
Anonymous

What do think FIOS will do when you cancel their service- do not forget they will also add an earlier penalty if within the contract period. Be careful and read the contents o...

1.4
Cedarhurst, New York
I didn't like
  • Are a weasel corporation
#941024
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Cannot trust Cablevision. They can't keep their word. One dept tells you that this will be the price for yoru service and another dept tells you they have no idea what you were told and charges you more. They don't care about their customers and you pay a big amount...
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Anonymous
Anonymous

We are dictated to use Time Warner cable and we have the same experiences. Due to the fact that we live in North Carolina, where there is NO regulatory oversight, the cable p...

2.0
I didn't like
  • Confrontational representatives
  • High prices
  • Poor customer care
#764554
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Keg at customer service was rude and not helpful my complaint after 7 year of on time payments my service abruptly stopped at the same rate I have paid without a delay over 7 years. ....it is absolutely insane to pay the same monthly bill for less service on top of...
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1.0
#615556
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Guide freezing up every night after 10PM, they have been telling me for 2 years that they're "aware"!of the problem but still haven't fixed it
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Anonymous
Anonymous

They will never fix it. I've complained about this 3 times. They have no intention on fixing it. I wonder wether the Attorney General ever gets involved in this type of thing.

Anonymous
Anonymous

Need to start class action suite for not providing services as advertised. While Aware of the problem have made no attempt to notify customers of ongoing issues with channel g...

#545667
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Moved and had service disconnected on 2/8/14 and connected in another persons name on the same day. Started receiving bills for service (which was paid until date of disconnect) and for equipment tech took. Called Optimum and spoke to representative who said not to pay...
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thehandsomegamer146
thehandsomegamer146

Good Morning Ladies and Gentlemen, Men, Women, Boys, Girls, and Young Teens, Today is December 29, 2014 9:50 Ante-Meridiem. IN PHILLIPIANS 4:13 IT STATES " I CAN DO ALL THINGS...

Anonymous
Samantha L

I understand what your saying you need help with this.Wanna move on to better services and for better value for money contact 877-709-3832 Reach Jordan Katzen.I was with these...

Wallkill, New York
#485122
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Contact Cablevision

Mailing Address:
Cablevision Systems Corp.
Corporate Headquarters 1111 Stewart Avenue
Bethpage, NY 11714
Phone:
(866) 575-8000
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Cablevision Products and Services

Technician came in to install phone cable and wifi spend all day. Did a horrible job. Loose wire everywhere holes in brand new walls, threw the router behind the couch in the family room, damaged siling tiles and saw dust all over the clothes in one of the bedrooms I...
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#464376
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