I have had Cablevision for my internet provider for over 5 years. Approximately one year ago I started having problems with my service. After making several complaints they told me that my router and modem would need to be replaced. Both pieces of equipment were...Read more
Optimum/Cablevision stinks Harrison,NY Spring/Summer 2016 received the following message sorry temporarily unavailable for the following channels abc 7, 21, on demand ( note abc had been pixelating occasionally before everything went dark) because I have 2 different...Read more
I have been having problems with Cablevision for about a year now. They refuse to take responsibility and are offering me a $44 credit for months of service that did not work correctly. 1. My TV's pixelated for months. 2. My Internet connection was continuously...Read more
Short Review on July 09, 2016
I had an appointment to have my cable installed because I had just moved. After going back and forth with several different managers, lead members, and supervisors, I spoke to a woman, Kenshia who was in charge of the dispatch of the technicians. She was hands down the RUDEST person I had ever spoken to. After asking to speak to a manager she said "yeah sure" and hung up on me.
Cable Television Review
I have cablevision and i can not take the way my volume goes in and out on every other word whenever I tape something and then watch it OR if i rewind something. I hate it. I pay a lot each month for this service and is it that mych to ask for it to work properly???
I used to have cablevision long time ago and never liked it *** poor quality ghetto customer service. Very high prices due to switch and bait tactics they have nothing I need. Went with Fios long time ago. Now they get sold to Altice who said they dont like to pay...Read more
ok folks here is a new CABLEVISON OPTIMUM SCAM. if you have it and plan to leave WHICH YOU SHOULD, they no longer pro-rate for the time you have it, no matter when you cancel. Here's the story: On Oct 7th i called to cancell to switch to FIOS, (which is much better...Read more
Cedarhurst, New York
I didn't like
- Are a weasel corporation
Cannot trust Cablevision. They can't keep their word. One dept tells you that this will be the price for yoru service and another dept tells you they have no idea what you were told and charges you more. They don't care about their customers and you pay a big amount...Read more
I didn't like
- Poor customer care
- Confrontational representatives
- High prices
Keg at customer service was rude and not helpful my complaint after 7 year of on time payments my service abruptly stopped at the same rate I have paid without a delay over 7 years. ....it is absolutely insane to pay the same monthly bill for less service on top of...Read more
Guide freezing up every night after 10PM, they have been telling me for 2 years that they're "aware"!of the problem but still haven't fixed itRead more
Moved and had service disconnected on 2/8/14 and connected in another persons name on the same day. Started receiving bills for service (which was paid until date of disconnect) and for equipment tech took. Called Optimum and spoke to representative who said not to pay...Read more
Wallkill, New York
Technician came in to install phone cable and wifi spend all day. Did a horrible job. Loose wire everywhere holes in brand new walls, threw the router behind the couch in the family room, damaged siling tiles and saw dust all over the clothes in one of the bedrooms I...Read more
Do you have something to say about Cablevision? What happened? What can we help you with?