1. Customer Service timings on cablevision site are not correct 2. If you call for the raise in monthly charges the IVR simply hangs up on you saying yes that is fine. 3. It is 22 mins hold time to get to a rep. who is simply not authorized to do any changes and when...Read more
called for a service call which I had to wait a whole week for then when the day comes I take off from work & wait home for the tech who never come so I call to see why he never came... I'm told he came no one answered when I have a ring door bell which goes to me & my...Read more
Cablevision - Very poor service
No straight answer about the bill. Customer service said supervisor not around again,will call back.Never calls back.Also I complained about my home phone and technical support doesn"t know whats wrong, several times, still not working.Huh?
My so called tripple play went down today. called cablevision. they cant have anyone there until 3 days from my call. why? they said they are busy.HUH????? Also cablevision keeps raising monthly fees by leaps and bounds. their adds for low monthly charges are a joke....Read more
I have been in service for about 11years with them and they are not giving me the channels that im paying for or the package they promised, they won't negotiate a price to make the customers happy or make fair proposal. ..its a shame how every year it continues to...Read more
1/1/2018 Since Altice has taken over the pricing for television has gone up and they have made an attempt to force people to buy more service in order to watch the better channels like discover, history TCM etc.. They decided to remove Stars/StarzEncore and replaced it...Read more
I get my e-mail through Cablevision. Unfortunately, Cablevision is very lax about keeping their e-mail server up-to-date. Hence, some of my e-mails get bounced back to the sender instead of getting delivered. When I called my local Cablevision provider to complain...Read more
I have had Cablevision for my internet provider for over 5 years. Approximately one year ago I started having problems with my service. After making several complaints they told me that my router and modem would need to be replaced. Both pieces of equipment were...Read more
Optimum/Cablevision stinks Harrison,NY Spring/Summer 2016 received the following message sorry temporarily unavailable for the following channels abc 7, 21, on demand ( note abc had been pixelating occasionally before everything went dark) because I have 2 different...Read more
I have been having problems with Cablevision for about a year now. They refuse to take responsibility and are offering me a $44 credit for months of service that did not work correctly. 1. My TV's pixelated for months. 2. My Internet connection was continuously...Read more
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