My so called tripple play went down today. called cablevision. they cant have anyone there until 3 days from my call. why? they said they are busy.HUH????? Also cablevision keeps raising monthly fees by leaps and bounds. their adds for low monthly charges are a joke....Read more
I have been in service for about 11years with them and they are not giving me the channels that im paying for or the package they promised, they won't negotiate a price to make the customers happy or make fair proposal. ..its a shame how every year it continues to...Read more
1/1/2018 Since Altice has taken over the pricing for television has gone up and they have made an attempt to force people to buy more service in order to watch the better channels like discover, history TCM etc.. They decided to remove Stars/StarzEncore and replaced it...Read more
I get my e-mail through Cablevision. Unfortunately, Cablevision is very lax about keeping their e-mail server up-to-date. Hence, some of my e-mails get bounced back to the sender instead of getting delivered. When I called my local Cablevision provider to complain...Read more
I have had Cablevision for my internet provider for over 5 years. Approximately one year ago I started having problems with my service. After making several complaints they told me that my router and modem would need to be replaced. Both pieces of equipment were...Read more
Optimum/Cablevision stinks Harrison,NY Spring/Summer 2016 received the following message sorry temporarily unavailable for the following channels abc 7, 21, on demand ( note abc had been pixelating occasionally before everything went dark) because I have 2 different...Read more
I have been having problems with Cablevision for about a year now. They refuse to take responsibility and are offering me a $44 credit for months of service that did not work correctly. 1. My TV's pixelated for months. 2. My Internet connection was continuously...Read more
I used to have cablevision long time ago and never liked it *** poor quality ghetto customer service. Very high prices due to switch and bait tactics they have nothing I need. Went with Fios long time ago. Now they get sold to Altice who said they dont like to pay...Read more
ok folks here is a new CABLEVISON OPTIMUM SCAM. if you have it and plan to leave WHICH YOU SHOULD, they no longer pro-rate for the time you have it, no matter when you cancel. Here's the story: On Oct 7th i called to cancell to switch to FIOS, (which is much better...Read more
Short Review on July 09, 2016
I had an appointment to have my cable installed because I had just moved. After going back and forth with several different managers, lead members, and supervisors, I spoke to a woman, Kenshia who was in charge of the dispatch of the technicians. She was hands down the RUDEST person I had ever spoken to. After asking to speak to a manager she said "yeah sure" and hung up on me.
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